National Account Manager Role
VANCOUVER, BC · PERMANENT - FULL TIME
Monday to Friday: 8:00 am to 04:30 pm
Benefits: Extended health care, Casual dress, company events and On-site parking
About Us
At Rolls Right Industries Ltd., we believe in providing premier transportation solutions that excite our customers. With our relentless passion for improvement, we foster a culture of effective associates committed to providing on time deliveries and the highest level of customer satisfaction. As we continue to grow, we are seeking a highly motivated and organized Logistics Coordinator to join our team and contribute to our success.
Position Summary
As a National Account Manager at Rolls Right Industries, you will be responsible for driving business growth by managing key accounts, identifying new market opportunities, and developing strategic partnerships. You will play a critical role in expanding our customer base, increasing revenue, and ensuring exceptional service delivery. This role requires a strong understanding of the trucking, warehousing, and logistics sectors, combined with excellent client relationship and negotiation skills. This role is well suited for a self-starter who is motivated, results-oriented, and thrives in a fast-paced environment. The successful candidate will be comfortable taking initiative, owning outcomes, and driving opportunities forward with minimal supervision.
Required Skills
· Strong business development, negotiation, and client relationship management skills
· Excellent communication, presentation, and interpersonal abilities
· Highly organized, with strong time management and multitasking capabilities
· Professional, courteous, and client-focused demeanor
· Analytical and problem-solving skills with the ability to drive complex sales and account initiatives to completion
· Ability to collaborate effectively with cross-functional teams
· Self-motivated, proactive, and able to perform effectively in a fast-paced, performance-driven environment
Qualifications
· Bachelor’s degree in Business Administration, Marketing, Logistics, or a related field; Master’s degree is a plus
· At least 2 year of hands-on experience preferred in freight, logistics, supply chain, freight forwarding, or shipper-related roles
· Proven experience in business development, account management, or sales within the trucking, warehousing, or logistics industry
· Strong understanding of market dynamics, client needs, and operational requirements in the logistics sector
· Proficiency in CRM software and Microsoft Office Suite
· Willingness to travel as required.
Key Responsibilities & Duties
· Develop and implement effective sales and account management strategies to achieve and exceed revenue targets
· Manage a portfolio of key accounts, maintaining strong, long-lasting client relationships and ensuring high levels of satisfaction
· Identify and pursue new business opportunities, leveraging market research and industry insights to grow the company’s presence
· Negotiate contracts and close agreements that maximize revenue while meeting clients’ needs
· Collaborate with Marketing Coordinators to develop and execute campaigns that generate leads and enhance brand visibility
· Coordinate with Operations and other internal teams to ensure capacity and service delivery meet client expectations
· Attend industry events, trade shows, and networking opportunities to build a professional network and stay informed on market trends
· Prepare detailed reports on account performance, sales results, and market conditions for management review
· Work closely with the Sales Manager and senior leadership to support strategic planning for entering new markets or expanding in existing ones
· Take ownership of account growth and pipeline development by proactively identifying opportunities and driving initiatives to completion